How can I turn on Location Services/GPS on my mobile device?

On Android:

  1. From the home screen, select Apps > Settings > Location
  2. If available, tap 'Location'
  3. Ensure 'Location' switch is toggled ON
  4. If presented with a location consent prompt, tap 'Agree'

On iOS:

  1. Select Settings > Privacy > Location Services
  2. Select the appropriate app
  3. Make sure the 'Location Services' is toggled ON
  4. If a location consent prompt appears, ensure you enable location services when using the app.
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