How do I initiate a withdrawal?

You may withdraw your cash (withdrawable) balance at any time. Please note that you may not withdraw any active bonus funds, and submitting a withdrawal request cancels any active bonuses. Bonus bank funds are not affected in any way.

Here's how to do it:

 

1. Visit The Withdraw Tab

Click 'Cashier' in the top-right corner and select 'Withdraw'.

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2. Select Your Preferred Method

We have a variety of methods available for your convenience, including:

  • SugarHouse Play+ Card
  • Online Banking
  • VIP Preferred ACH

If you have questions about a withdraw or a specific method, please reach out to Player Support.

Live Chat Support E-mail support Phone: 1 (800) 622-0163 - If you or someone you know has a gambling problem and wants help, call (888) 789-7777 or visit ccpg.org/chat