General
Bonuses
Sports Betting
Registration
My Account
Deposits
- How do I remove a saved payment account?
- My deposit hasn't appeared on my statement yet or appeared several days late. Why is this?
- My deposit was declined but I still see a pending charge. What's going on?
- What deposit methods are available?
- Why did I receive a cash advance charge for my credit card deposit?
- Why is my credit card, debit card, or prepaid card deposit being declined? See all 8 articles
Mobile
- How do I play on my Android device?
- How can I turn on Location Services/GPS on my mobile device?
- Do I have to connect to WiFi in order to play?
- How do I disable a Proxy Connection?
- How do I disable location mocking settings on my Android device?
- How do I get better cellular reception on my mobile device? See all 14 articles
Geolocation
- Geolocating on a Mac
- Can I access my account outside of Connecticut?
- Can I make deposit or withdrawal requests outside of Connecticut?
- Can I play for real money outside of Connecticut?
- Can I play on my computer or mobile device using a 3G/4G mobile internet connection?
- Do I need to be connected to the internet via WiFi to be located? Can I be connected to the internet via a cable? See all 31 articles
Responsible Gaming
- Do I have a gambling problem?
- How do I know what limits have been set on my account?
- How do I view my gaming limits history?
- I would like to remove or change the limits I’ve already set. Am I able to do so?
- What is a cooldown and how can I enable it?
- What is a self-exclusion and how can I enable it? See all 7 articles
Withdrawals
Technical Concerns
- ★ Why can't I scroll the sportsbook on my Android phone?
- How do I add you to my Safe Senders list (AOL Webmail)?
- How do I add you to my Safe Senders list (Apple Mail)?
- How do I add you to my Safe Senders list (Comcast)?
- How do I add you to my Safe Senders list (Gmail)?
- How do I add you to my Safe Senders list (Hotmail)? See all 12 articles